Smile Mercantile Contact Information:
- Email - firstname.lastname@example.org
- Address - Smile Mercantile, PO Box 16152, Seattle, WA 98116, USA
When will my order be shipped?
- Most orders ship in 1-2 days. We ship Monday-Friday excluding holidays. Orders placed after 10am Pacific Time will ship the following Monday.
Do you ship internationally?
- Yes, we ship worldwide from Seattle.
How do I track my order?
We send out shipping confirmation emails containing tracking information. Some international shipments are not trackable, as there are some countries that do not require scanning the labels.
How do I make a return?
Please see our full return / refund policy here.
The item I want is Sold Out. When will it be back in stock?
- Our inventory changes constantly. For information regarding a specific product, email email@example.com, and we will check on it for you.
I need more of an item than what is listed. Any chance you have more in stock?
- Maybe! We often have more in stock than what is listed, so check with us if you need a greater quantity of an item. If we don't have enough of the item in stock, we can sometimes special order them for you.
Can I place a bulk order of an item?
- Some items are available in bulk on our website. If you don't see a bulk listing for the item you are looking for, email firstname.lastname@example.org.
Do you have a store I can visit?
- We are entirely internet-based, and do not have a storefront.
Do you wholesale?
- Please see our wholesale page for more information.